Question 1

Do you offer payment plans for larger projects?

Accepted Answer

Yes. For projects over €5,000, we offer flexible payment plans — typically split into milestones (e.g., 30% upfront, 40% mid-project, 30% on delivery). We'll work with you to find a schedule that fits your budget. No interest charges.

Question 2

What's included in the support packages?

Accepted Answer

Support includes bug fixes, security patches, minor updates, server monitoring, and priority email/chat support. The duration varies by package (1, 3, or 12 months). After the included period, you can extend support on a monthly basis at a reduced rate.

Question 3

Can I get a custom package tailored to my needs?

Accepted Answer

Absolutely. Our listed packages are starting points. We regularly create custom solutions that combine elements from different packages or include specialized features. Book a free consultation and we'll design a package that fits your exact requirements and budget.

Question 4

Are hosting, domains, and third-party licenses included?

Accepted Answer

No — hosting, domain registration, and third-party service costs (e.g., APIs, email services) are separate. However, we'll recommend the most cost-effective options and help you set everything up. Many of our projects run on Vercel or similar platforms with generous free tiers, keeping ongoing costs minimal.

Question 5

What happens if the project scope changes after we start?

Accepted Answer

Scope changes are normal and expected. We handle them through a transparent change request process — we'll estimate the additional cost and timeline before proceeding. Small changes are often absorbed within the existing budget. You'll never be surprised by an unexpected invoice.

Question 6

Do you offer refunds or quality guarantees?

Accepted Answer

We include a 30-day bug-fix period after delivery at no extra cost. If we can't deliver what was agreed upon, we'll refund proportionally for undelivered work. Our goal is 100% client satisfaction — we'd rather fix an issue than lose your trust.

Question 7

How do I know which package is right for me?

Accepted Answer

Start with your goals and budget. Need a simple online presence? The Starter package is perfect. Building a custom application with specific business logic? Professional is the way to go. Have a complex, multi-system project? Enterprise gives you unlimited scope. Not sure? Book a free consultation and we'll recommend the best fit.

Question 8

Can I upgrade my package later?

Accepted Answer

Yes. Many clients start with a Starter package to validate their idea, then upgrade to Professional or Enterprise as their business grows. We build everything with scalability in mind, so upgrades are smooth and cost-effective.

Question 9

Do you work with startups on tight budgets?

Accepted Answer

Yes. We understand that startups need to be lean. We can help you define an MVP (Minimum Viable Product) that delivers core functionality within your budget, with a clear roadmap for future development as your business grows and revenue comes in.

Question 10

What payment methods do you accept?

Accepted Answer

We accept bank transfers (SEPA for EU), PayPal, and Stripe (credit/debit cards). All invoices are issued in EUR. For clients in Croatia, we also accept payment in HRK equivalent.

TRANSPARENTPRICING

Web & Mobile packages

Starter

Professional

Enterprise

Automation packages

Basic

Advanced

Enterprise

What affects the price

Complexity & Features

Design Requirements

Integrations

Platform & Devices

Timeline

Ongoing Support

Your website is an investment, not a cost

Average website investment

Typical ROI period

Annual savings from automation

Our Guarantee

Pricing FAQ

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